Slumping same-store sales at upscale U.S. department store operator Nordstrom Inc could point to more than a glut in retailers’ inventories, not just a longer-than-usual spell of warm weather and fewer spendthrift tourists.
Trouble at Nordstrom – seen as head-and-shoulder above rivals such as Macy’s Inc and cheaper retailers including Kohl’s Corp in terms of style, quality and customer service – may indicate a permanent shift in the way people shop and what they buy, analysts said.